To ensure the safety of your assets, to guarantee favorable compliance for the development of cryptocurrency industry, and to reduce fraud, money laundering, blackmail, and other illegal activities, Gate.io requires that all users pass KYC ID Verification. Only after completing KYC can users deposit and withdraw cryptocurrencies, trade fiat currencies and participate in Startup subscriptions.
How to have your identity verified on Gate.io website:
Log into your Gate.io account and click the Avatar > “Individual/Entity Verification” > “Verify Now” in the “Identity Verification” section.
It took the following steps to complete the KYC verification:
①Basic Information:
Follow the on-screen prompts and provide the required information, including nationality, country of residence, full name, and ID number. Then click “Next Step”.
If you have entered incorrect basic information, you can click on “Click here to edit the Personal Information” in the upper right corner to make corrections.
If your basic information is accurate, proceed to upload the required document photos following the on-screen instructions. After confirming the accuracy of the document information, click “Next step: Identity verification & face recognition.” (Note: The document information must match the basic information provided.)
You will then be automatically redirected to the face recognition verification page. Read the face recognition requirements carefully and click “Verify Now”. You can perform face recognition either through the mobile app or through the web interface by scanning the QR code.
Facial recognition on app
Facial recognition on website
Note:
1.If the page is not responding after you upload the authentication documents, please refresh or change your browser.
2.If the page prompts “KYC FAILED: Please try again in 5 minutes” or “The verification must be performed by the account holder in person.”, you can submit a ticket, by providing Personal information, so that our personnel can assist with processing (Typically, the failure occurs when the submitted ID card is too old, and the system is unable to match it with your current appearance.).
If face recognition is not possible, you can select “Upload gesture photos”.
Note: Foreign users can upload photos as required without making video authentication; domestic users have to undergo video authentication.
Upload 4 photos of your hand gestures that indicate the last 4 digit number of your UID. When photos are successfully and correctly uploaded, click on “Confirm and Submit”.
Note:
1.The size of each gesture photo cannot exceed 4MB. Only JPG. or PNG. image type will be accepted. The photo file size must be greater than 10KB and not exceed 4MB, and the file format should be jpg or png.
2.Make sure that there is no watermarks or smudges on the photos. Your gestures must be clear and your whole upper body must be in the frame.
② Address verification:
After your identity verification is approved, you can click “Verify Now” in the “Address verification” section to start the address verification process.
Follow the on-screen instructions, provide the required information, and click “Submit” after verifying its accuracy. Then just wait for the verification process to be completed.
